Asistencia técnica para NWZ-A866

Firmware update for NWZ-A864 / A865 / A866 / A867

• Acerca de esta descarga
• ¿Necesito una actualización?
• ¿Cómo se actualiza?
• Solución de problemas

Acerca de esta descarga

Updating is simple and with the newest firmware version, you can get even more from your Walkman. Please read carefully the following instructions.

• Date released: 22/02/2012
• Name: NWZ-A864/A865/A866/A867 firmware update program to the latest version 1.01.
• Applicable models: NWZ-A864, NWZ-A865, NWZ- A866, NWZ-A867
• Benefits and improvements:
  • Stability of the touch panel operation has been improved.
• Restrictions: This update utility is not necessary if your Walkman has already been updated to firmware version 1.01 by the automatic firmware update function.

¿Necesito una actualización?

This update utility is not necessary if your Walkman has already been updated to firmware version 1.01 by the automatic firmware update function.
If you're not sure, it's easy to check which version of firmware you have:

1. Press the HOME button until the Home menu appears.
2. Tap (Settings), Common Settings , and Unit Information .
   Confirm the Model and the Firmware version.

¿Cómo se actualiza?

• What you need
• Before you update
• Download and install the update
• After the update

What you need

• Operating systems
  • Windows 7 Ultimate
  • Windows 7 Business
  • Windows 7 Home Premium
  • Windows 7 Home Basic
  • Windows Vista Ultimate (Service Pack 2 or later)
  • Windows Vista Business (Service Pack 2 or later)
  • Windows Vista Home Premium (Service Pack 2 or later)
  • Windows Vista Home Basic (Service Pack 2 or later)
  • Windows XP Professional (Service Pack 3 or later)
  • Windows XP Home Edition (Service Pack 3 or later)
    (Not supported 64 bit version OS for Windows XP Professional.)
• Hardware requirements
  • CPU
    • Windows 7: Pentium III 1GHz or higher
    • Windows Vista: Pentium III 800MHz or higher
    • Windows XP: Pentium III 500MHz or higher
  • Memory
    • Windows 7: 1GB or more (32bit version)/ 2GB or more (64bit version)
    • Windows Vista: 512MB or more
    • Windows XP: 256MB or more
  • Display: 800 x 600 dots or better (1024 x 768 dots or better is recommended)
  • Display Color: High Color (16bit) or higher

Before you update

When upgrading, the unit is needed to have a free space about 60MB. Please confirm the size from the steps below.

1. Press the HOME button until the Home menu appears.
2. Tap (Settings), Common Settings , and Unit Information .
   Confirm the “Free/Total Memory Space”.

Please transfer all tracks and data from the unit to the computer in advance, since the tracks and data may be lost when upgrading as they are remained on the unit.
We cannot guarantee in case the tracks and the data are damaged or deleted by this update.

Download and install the update

1. The update program download is started by clicking Download button on the bottom of this announcement.
   Following the displayed dialog box, save the NWZ-A860_V1_01.exe (51.1MB) in your PC.
2. After completion of the download, connect your units to your PC by USB connection.
3. Quit all software running on your PC.
4. Double click the saved NWZ-A860_V1_01.exe file, and work by following displayed massages.
   • Please do not disconnect the unit from the PC during upgrading.
   • During upgrading, USB connection is automatically controlled and “Connecting USB” indication is off with the control. Also, the USB disconnect message may appear on some computers.
5. When the message of completing upgrading is displayed, click Finish button.

Note: When downloading the program and upgrading the firmware, log on to the computer with the administrator name or with any name which belongs to the administrator. If you are Windows 7 user or Windows Vista user, Windows needs your permission to continue message appears in the User Account Control dialog box. Click Continue to proceed, and follow the announcements.

After the update

Please confirm the version when the update program is installed successfully with following How to confirm the Model and the Firmware version steps. The update program installation is succeeded when 1.01 is shown on the screen.

Solución de problemas

• In case the PC show as The update data file cannot be transferred because there is not enough available disk space in the device.
  Delete some songs in the unit, or transfer to PC to available disk space more than 60MB. Then, start to update, again.
• In the case the PC show as The software update of the NWZ-A864(or NWZ-A865, NWZ- A866, NWZ-A867) device to version 1.00 timed out. The update may have failed. Click Finish . Follow the Update procedure and retry to update.