Hi - We have problems too!
We bought a Sony Bravia KDL 46NX703, mainly so that we could watch Iplayer. It worked for a good few months, although we sometimes had buffering problems. However, for the last month iplayer on the TV does not work at all, although Demand 5, etc works fine. We are now lucky if it loads at all and we never get far enough to even select a program, let alone watch it. Most of the time now we just get a "temporarily cannot access the server. Please retry" - at the same time the TV plays the Demand 5, etc fine.
We have 02 broadband - speedtest shows 10.33 meg download speed (and an A rating on the ping text - whatever that means).
Everything is wifi
Iplayer still works ok on the computers in the house - also wifi.
We just thought to set up the wii console to download iplayer via the same Bravia TV (bypassing Sony's version of iplayer) and it seems to play fine, although the quaity is not as good as Bravia's used to be when it worked. We've only watched it for 5 minutes so far though.
What is the problem? How do we solve it? It is far too expensive a TV to have it not do what it is supposed to do!
I too am suffering from the same iplayer failure on BDP s370 running latest M03.r.769 firmware. Problem started around 14th Feb which seems to have been when the Beeb did some kind of update. Using O2 broadband (6mbps+) and no issues with other streaming services (eg. lovefilm), Is this an O2 isse, a Sony issue or a Been issue? Would welcome a respose from Catmambo when he gets a chance.
I had the problem of BBC i-player not streaming but Demand 5, Love Film etc all working fine.
The problem for me turned out to be with the Tomson IV router. Do a web search to see if problems are linked to your type of router. I'm on O2 and came across the problem with the Thomson router and i-player from 2008 O2 forum
So I first checked to see if I could stream i-player on my laptop, home page loaded ok but couldn't get programmes to play, just got the wheel going around like on the TV
I'd previously been using a Thomson VII router with O2 so I switched back to that and i-player loads on my TV within two minutes like it had been doing before I switched to the new so called faster version IV router!
Both BBC iPlayer and Demand 5 are now working fine on my BDP-S185.
BE broadband forum reporting that traffic has been re-routed as a fix for this problem.
Hopefully will be sorted for O2 users also as part of same company.
Strange thing is, it would always work on the PC, even BBC HD on iPlayer was fine. Just the Sony had problems.
Hopefully the fix will be permanent.
I have been putting up with this same i-Player stalling/buffering problem for some time. Very frustrating. I see that this thread is quite old. Is there a resolution? I have a Sony BDP-S570 Blueray player running software M04.R.878 over a Homeplug network. ISP is TalkTalk and I normally get download rates of ~10Mb. I have an X-box connected to the same network and TV and have no problems with this at all with i-Player. PC on the same network also has no problems. I would use the X-box if it wasn't for the inferior picture quality and rubbish interface compared with the Sony. I've had the player for some time and this certainly wasn't an issue when a first bought it. Is there a fix? Software/Firmware update?
Just an update from my end -
Ended up switching from O2 to ADSL24, around 9months ago, and have not had a single problem with buffering since.
I had wondered if this was coincidence as the forum went quiet around the same time, but there seems to have been a recent resurgence in these posts and I've not had any issues.
The interesting thing is I'm on the 'Premium LLU' service which uses the O2/BE/Telefonica hardware at the exchanges, so theoretically the physical setup should be exactly the same.
This seems to suggest the problem lies specifically with O2 - they must be doing some sort of shaping/throttling, which seems to be at odds with their 'The Works' policy in this.
Seems like it is sony box problem in most of the other posts. Logically it sounds like the hardware in the sony box is not coping with the datastream properly, but the hardware present in computers is doing a much more robust job.
Message was edited by: Pedro126
Like toml220, I'm on O2 Works package, and have been suffering buffering on their un-throttled servcies, ever since I bought the BDP-S370 player almost 2 years ago. SD streams are OK 95% of the time, and even HD pre-buffers a big chunk quickly and then randomly drops the connection, so it makes sense that it's a network saturation issue. Apparently it's affecting O2 and Be (same company) but I bet other ISPs are having similar issues. Whether it's the Akamai service itself that's saturated or connection from Akamai to each ISP, then it's still the ISP that has to resolve on your behalf. However, given that iPlayer is a third party free service, you'd have a job trying to demonstrate that your ISP has any kind of responsibility for resolving these issues. You could threaten to leave, of course, but then if your new ISP is no better, you're still stuffed.
I too have a serious buffering issue with iplayer, 5OD, sky news etc on my new HX753 Bravia TV. It's hooked up to my Sky router OK and downstream speeds are 12 - 13Mbps as tested by iplayer on my laptop. It plays fine on my laptop and ipad. It's just on my TV, it loads up very slowly then plays for about a second or two before stopping. I keep pressing pause/play to get forward 1 sec at a time, very frustrating. I'm very disappointed as it's one of the main things that attracted me to this TV, along with the fantastic picture. I've updated the latest software too and no help :
Until fibre optic is the standard this is just something that is the norm , bearing in mind how many other devices both mobile and fixed are dragging on the system. I've got BT option 3 and over the past week the bandwith has'nt been there to support HD streaming