Sony : Todo el contenido - Notebooks

right click not working in windows

noreplyforum@eu.sony.com — Tue, 21 May 2013 15:37:21 GMT

my vaio (SVT1313M1ES) I have having trouble with the mouse and key pad, the single right clik is not working, the operation starts but it never completes just comes up as not responding( i dont get the dropdown option). it dose it on the destop and in windows, but works on line. the double click works fine. can some help? many thanks

vpceb3j0e cracked lid

noreplyforum@eu.sony.com — Tue, 21 May 2013 13:49:11 GMT

Hi. does anybody know if a new lid can be purhhased for this model.

Rds

Mick

Vaio Care updating ???

noreplyforum@eu.sony.com — Tue, 14 May 2013 16:19:29 GMT

I don't appear to get updates, every time I go into Vaio Care it says there is an update. I can start the process and it goes through to the Windows installer popup which opens, runs and disappears after a while, but there is no update ?

I am currently running version 7.3.1.05290.

I also get a file missing error when the laptop is started up, see the attachment.

I'm running Windows 7 Home premium with SP1.

Very annoyed at my new laptop

noreplyforum@eu.sony.com — Mon, 20 May 2013 22:16:18 GMT

My laptop arrived today, 20 days after it was ordered which is fair enough. I turn it on and one of the pixels on the sceen is faulty and showing blue at all times. A small thing but since I paid for a new prodcut not what I am expecting and 1 pixel I know from my ex can spead to others damaging the entire screen.

My issue now is does this mean I need to order a new one?

Because if it is I am very annoyed. I took a day off to wait in for this, I am paid for the hours I actually work. So I am expected to wait another 20 days and have to take another day off? And I am going away and I needed to take this with me in the next week so I will now have to pay out to take another. Is there anyway Sony can express deliver my new item it was customised which was why I presume it took 20 days but I simply can not wait another 20 days and take more time off. I might actually be away on business.

What are my options? I am very annoyed that a new product is faulty and it looks like I will be put out again waiting on another spending more money. At this rate, with the loss of work I will have paid up closer to a macbook. Is there a way I can take it into a shop get it repaired at their cost obviously as I simply cant wait another 20 days and pay out of my own pocket for my loss of earnings which also was messed up as TNT changed delivery date twice, not sonys fault granted but yet another issue I have had to deal with. Maybe others can afford this expense I can not.

Sony Vaio E - poor WIFI/Internet speed

noreplyforum@eu.sony.com — Mon, 20 May 2013 10:29:43 GMT

This is driving me insane. Bought a new Sony Vaio laptop within the last few weeks (pricey - but thought it would be worth it).

WIFI - what is going on ? It occasionally drops the WIFI connection, BUT the most annoying FEATURE is that it is so slow on the internet. Pages time out or fail to load,

I had to uninstall McAfee and stuff about family controls to even get onto the internet in the first place and then I Installed Norton. Well at least the internet worked....... but it is frustratingly SLOW. Other devices in the house work fine - wished I had bought an HP now :

Any advice - of course I have emailed Sony, waiting waiting waiting..........

Message was edited by: cazymac

Replacing harddrive sony vaio 13 s

noreplyforum@eu.sony.com — Sat, 18 May 2013 00:47:23 GMT

Hi guys,

So I bought a Sony vaio S 13" roughly a year ago, all around I have been very happy with it and it has worked almost like a dream. But I regret not paying the extra money to get a SSD harddrive in it and I went with the 5400rp instead. So my question to you is have easy/hard is it to replace the current harddrive with and SSD or is it just impossible/ should get a professional to do it. Or if you think it's just not worth it. Please write below.

Many thanks

boork93

Ps: The exact model is SV-S13A1C5E

I have a VPCZ13C5E laptop and cannot play some DVD's ?

noreplyforum@eu.sony.com — Sun, 19 May 2013 10:45:33 GMT

I have a VPCZ13C5E laptop and cannot play some DVD's-can anyone help please ?

Sony VAIO SVE1713C5E E Series Lapto- Right click not working

noreplyforum@eu.sony.com — Mon, 20 May 2013 18:15:13 GMT

Hi all,

I've just bought a new laptop. It was working briefly but now the right click on the track pad doesn't work. I am new to Windows 8. How can I fix this?

Thanks.

How to use integrated GPS of Duo11

noreplyforum@eu.sony.com — Mon, 20 May 2013 16:08:53 GMT

Hi there,

My Vaio Duo 11 seems to have an integrated GPS module. So far i don't see any Windows program using it.

Can I use it for offline navigation? What do Ineed to do so?

Best regards,

Charles

VAIO laptop (SVE153Q1EB) crashed following disk error

noreplyforum@eu.sony.com — Mon, 20 May 2013 12:57:10 GMT

I recently purchased a Sony VAIO laptop (SVE153Q1EB) which has just crashed following a hard drive error. After resetting the machine Windows 8 would not boot up so I entered the troubleshooting function and carried out a system refresh. I’ve now lost all ,y personal settings and am unable to access the C drive to check if my data is intact. Has anyone else experienced this problem and what should I do next?

Problem Installing "RescueData(x64)UpdateProgram".

noreplyforum@eu.sony.com — Mon, 20 May 2013 13:01:42 GMT

Hi All,

I have had a problem installing an automatic update, "RescueData(x64)UpdateProgram", for my SVE1513B4E. Other relevant data may be EP0000295598.exe, 2.8.1 - 2.8.1.04010; 10/04/2013

When the update tries to run automatically, after the computer restarts the update centre reports a failed update attempt.

I downloaded the .exe file from the Sony website and ran it manually; this time I get the message, "Cannot complete due to inadequate recovery area".

Has anyone else succesfully installed the update?

Has anyone had a problem and gone on to overcome the problem?

Regards

DaveTK

Cannot print full documents over WiFi from Laptop

noreplyforum@eu.sony.com — Mon, 20 May 2013 12:18:51 GMT

Hi,

I have a SVT1312B4E and I am unable to print full documents over WiFi.

I have connected the printers over wifi not a problem and it can print 1~1.5 pages without a problem the issue is when documents are bigger than 1 pages which are 99.9PERCENTAGESIGN of what I do! I have an "Error" message pop up and the print tray shows an error but it does not say what the error is.

This error occurs with:

HP5520

Epson WF-7525

My colleagues who use HP, Dell and Asus laptops can work the printer fine - it's just my Sony Viao that has a problem.

Can anyone help as I'm frustrated with printing 24 page documents (glad they're not bigger!) 1 page at a time.

duo 11 touch scrren

noreplyforum@eu.sony.com — Mon, 08 Apr 2013 11:24:54 GMT

Hi All,

from time to time, my duo 11 touch screen stops working. i need to reboot/shutdown the computer couple of times to have it working again..

is there a way to enable/disable the touch screen so i dont need to reboot the laptop?

thanks

invisible product key

noreplyforum@eu.sony.com — Sun, 19 May 2013 22:52:47 GMT

i just installed a new windos OS on my lap top but the product key is invisible and cannot activate the OS. only the last 4 characters are not visible, is there anything i can do to help activate my windows because i cant affor a new OS

NVIDIA Guard Service - 1.3.0.0 no instal in W8 - Z31XN

noreplyforum@eu.sony.com — Sun, 19 May 2013 07:59:01 GMT

malfunctioning drivers NVIDIA Graphics driver can not see a Windows 8 graphics card NVIDIA. On W7 week ago everything working.

Sony update, also does not solve the problem.

Please advice.

How do I Prt Sc the active window?

noreplyforum@eu.sony.com — Sun, 19 May 2013 08:59:55 GMT

Hi! I'm currently attending a Moodle seminar and one of the assignments is to PrtSc the active window. I've tried nearly everything.Alt+PrtSc, Alt+Fn+PrtSc, Alt+Ctrl+PrtSc, AltGr+PrtSc, Windows+PrtSc. Nothing seems to work, I cannot get the whole of the active window. I have Windows 7 and Google Chrome. I don't want to install any more programs. Help and Thank you!

Movie Story Issues

noreplyforum@eu.sony.com — Sun, 24 Feb 2008 18:42:51 GMT

Hi,

I hope someone can help, I've recently purchased a Sony VAIO VGN-CR21Z and this evening have been trying to ues Vaio Movie Story but I keep getting the message 'Vaio content exporter is not installed' which is stopping me from being able to export a movie .

Can anyone point me in the direction of a fix?

Many thanks
Simon

Webcam missing

noreplyforum@eu.sony.com — Sat, 18 May 2013 20:31:51 GMT

I have a VPCCB3P1E laptop with built in camera. My system had to be reset back because of trojans, now I can't get the webcam to work. I have looked in the system management and it is not there. Can anyone help me on how to restore the webcam.

Message was edited by: woodentop1

New Sony Vaio vgp-bps22 battery not working

noreplyforum@eu.sony.com — Sat, 18 May 2013 17:05:28 GMT

Hello All,

I bought a new VGP-BPS22 sony battery 3500 mah/39 wh and it doesnt seem to be charging. I had exactly same battery before I replaced with the new one.

Funny thing is when i put the new battery first time it charged till 100PERCENTAGESIGN in 1-2 hours of time and then second day onwards it got stuck to max 30PERCENTAGESIGN charging and now its not charging at all(Stuck to 0PERCENTAGESIGN). Another thing which i noted if I uninstall and install 'Microsoft ACPI-Compliant control method battery' from device manager battery seem to charge for 10 seconds and then stop again. Same thing happens at the time of system booting..it charges only for 10 seconds and then it stop.

I have reset BIOS and taken out battery/booting/rebooting system couple of times and it doesnt seem to solve my problem.

I am using window 7 ultimate.

Any help would be great!

vaio is not turning on

noreplyforum@eu.sony.com — Sat, 18 May 2013 08:56:55 GMT

Hi I have Sony VPCEH290X and It was working fine for last one and half year. I shut it down properly last night and then tried to turn back on next morning But it is not turning on. As warranty has expired I opened it and checked if the problem is with power supply but voltmeter shows that it is giving exact power to the motherboard. I tried to plug out RAM but nothing. Any suggestions?

Why can't I access Vaio Care premium tools?

noreplyforum@eu.sony.com — Sat, 18 May 2013 16:14:09 GMT

I have been spending the last few hours tearing my hair out because I am trying to update my driver as when I opened World of Warcraft it said my driver needed updating. So I spend all the time getting the driver name and manufacturer, go to their website (AMD), type in my driver, go to download the update and then it says their download thing isn't compatible with Vaios.
So then I open up vaio care to see if I can update it from there (I've already tried to manually update it via device managers and it says I already have the most up to date driver but I still receive this message on World of Warcraft) and then I see some "performance" issues, which to fix it I need the premium tools, so it then leads me to this iolo website where after a serious amount of infuriating attempts I manage to register my product. But when I go back to Vaio Care it just says the same thing and leads me back to the iolo website so I really just don't know what to do.
Can somebody please help me?

Sony Vaio PCG-71911M VPCEH2L9E Graphics Card Please

noreplyforum@eu.sony.com — Fri, 17 May 2013 13:43:08 GMT

Sony Vaio PCG-71911M VPCEH2L9E Graphics Card need. thanks for the help.

Swap function of mouse buttons on vpceb3j0e

noreplyforum@eu.sony.com — Sat, 18 May 2013 14:17:30 GMT

Hi, there seems to be no option to swap the function of my laptop buttons. Can anyone help? Thanks

write protected external drive

noreplyforum@eu.sony.com — Sat, 18 May 2013 10:45:30 GMT

hi i have vgn-bz12vn when i try to write to a external usb hd drive (sata drive)it comes up with that it is write protected.There is no write protection switch or tab on the drive as it is a normal 300 gb sata drive.the laptop is running windows 7 home 64 bit.there is nothing wrong with the drive as i works ok on my desk top and other laptops.

Where is the hard drive kept on a VGN-A317M Laptop

noreplyforum@eu.sony.com — Sat, 18 May 2013 12:30:27 GMT

I'm looking to change my har drive to a bigger one but don't know where to look for the hard drive. I think it's under the keyboard but i might be wrong.

Can anyone help?

upgrade

noreplyforum@eu.sony.com — Fri, 17 May 2013 17:20:59 GMT

i upgraded to windows 8 but changed back to 7 but now wish to go back to 8, however my upgrade key will not work?

A disk error has occcured

noreplyforum@eu.sony.com — Sat, 18 May 2013 08:33:47 GMT

I bought my Vaio 9 months ago and now when I try to turn it on it keeps saying "A disk read error occured, Press Ctrl + Alt + Del to restart" but every time I restart it the same message appears. Does this mean that my hard disk has to be replaced or what?? Help pleasee!!

VAIO PCG-7R1M not booting up and making beeping noise

noreplyforum@eu.sony.com — Fri, 17 May 2013 20:49:39 GMT

Hi guys,

I have a 6 year old Vaio thats decided it doesnt want to boot up. When I try the screen stays black and all its doing is making a strange beeping noise?

Anyone got any ideas how to fault this problem?

Cheers

Sony Vaio laptop stolen

noreplyforum@eu.sony.com — Sat, 25 Feb 2012 13:09:44 GMT

My Sony Vaio laptop was stolen yesterday due to buglary, I bought it three months ago:

VAIO product code: VPCEH1L8E

VAIO serial number: 27547996-5015767

VAIO purchase date: 19-11-2011

Can Sony support track where it is? Thanks very much for your info.

Webcam problems

noreplyforum@eu.sony.com — Fri, 17 May 2013 18:32:07 GMT

SVT1312x1es windows 8. webcam turns on but screen is black. Please help !